JIRA is a tool developed for bug and issue tracking and project management to software and mobile development processes. With the right information at the right time, great managers can identify which teams need help, spot and fix troublesome bottlenecks, and prevent team burnout and attrition. Insights customers in Australia and New Zealand set to benefit. So what’ s so great about open source tools for software development? 8 Essential Software Development Metrics for Team Productivity.When looking for agile software development tools, we had simple requirements: they need to work well together, be reliable and affordable, and most importantly, work well for team collaboration. People across Australia and New Zealand will benefit from greater access to Insights learning and development solutions, and our team of experts. The JIRA dashboard has many useful functions & features which are able to handle different issues easily. The members of our software development team are strong supporters of open source tools. The team tells me they like open source tools for a number of reasons: They have comparable, if not more cutting edge, features to the expensive commercial tools.